Shipping Information

We believe that thoughtfully made pieces should be accessible wherever you are. To ensure our collections reach you seamlessly, we partner with reliable logistics networks. Each parcel is handled with care from our hands to yours. Our priority is to offer a smooth and reliable shipping experience.

Domestic Deliveries

We partner with JNE Express to deliver to all cities across Indonesia. Shipments are handled from pick-up to arrival at your designated address.

International Deliveries

Within Asia, we ship using LION Air Parcel. For Europe, the Americas, and other regions, shipments are handled by DHL or FedEx.

Service Types

• Express: For urgent and time-sensitive deliveries
• Standard: A more economical delivery option
• Freight: For larger-sized shipments

Estimated Delivery Time

• Jabodetabek & Bandung: 1–3 working days
• Java, Bali & NTT: 3–6 working days
• Sumatra, Kalimantan, Sulawesi: 3–7 working days
• Papua: 3–12 working days
• Worldwide: 4–14 working days

International Duties & Taxes

Shipping fees for international orders exclude any applicable taxes or duties imposed by local customs and government authorities. Any customs duties, foreign taxes, or additional fees are the sole responsibility of the recipient.

If a customer refuses to settle customs charges applied to an order, the customer is responsible for coordinating the return of the shipment to us.

For further details on duties, taxes, and customs regulations, please contact your local customs office directly.